Role: Account Manager

Responsibility: Managing communication with all campaign and content stakeholders

Reports to: Senior Account Manager

Location: Hybrid - London Head Office and working-from-home options

Compensation: £30,000 - £35,000

Company Overview:

Hambi Media is an award-winning, performance creative agency focused on being your

full-service brand growth partner. Building community and legacy online for brands is at our

core.

Our small and fresh team was born in the world of advertising and film; bringing an exciting

blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for

our clients, including performance ad creative, high-production video, and design.

About the role:

We are seeking A-Player Account Manager to join our team of high-performance

marketers. We hope for someone to come in and inject their experience to help lead and grow

our rapidly expanding agency.

You will be the main point of contact for your clients so it is important that you enjoy building

relationships. You will be managing communication with all campaign and content stakeholders,

including creators on TikTok, in order to ensure that campaign goals are met (and ideally

exceeded!).

As the role requires a mixed skillset, we have divided the role into some of the main accountabilities you will be responsible for:

Client Management:

• Responsible for the success of a multitude of key client account
• The main point of contact for clients, ensuring all business KPIs are met and marketing budgets are increased
• Responsible for overseeing and presenting regular client reports.

Team Management:

• Managing your team built up of other creatives and editors (POD), ensuring that every team member is kept up to date with all client information in order to achieve success across all accounts.

Project Management:

• Overseeing the Creative Lead, you will become a driving force in managing, leading, and developing client content.

Creative: 

• Actively contribute and collaborate on the creative strategy for multiple brands.

Communication:

• You thrive on communicating and interacting with clients, in order to help manage internal and external relationships. 
• Help ensure all team members are consistently thriving, highlighting client needs, and identifying opportunities.

Reporting: 

• Managing client reporting to ensure the client and our internal team are consistently aligned to the same goals and objectives. 
• Develop weekly reports for clients and ensure we are reaching deliverables.

Research: 

• You have a passion to consistently be aware of upcoming trends on social media and up-to-date with potential new content angles.

About you: 

• Have 12 - 18 months+ of experience in a similar role to Account or Project Management
• Hold previous experience within e-commerce and digital marketing
• Be familiar with a service led business and the KPIs that follow this
• Be comfortable managing client expectations, so that you agree on targets and forecasts and how to achieve them.
• Have a deep passion for and understanding of social media, algorithms, emerging and existing trends and what brings success for brands on Facebook and Tiktok.
• Deliver in-depth analysis to understand performance beyond top-line metrics with a view to secure more budget and propose new tests.
• Manage the Creative Lead in order to oversee content strategy and putting together scripts and briefs for creators to execute.

The benefits of working at Hambi:

• Our incredible client base. We work with a wide range of companies, spanning multiple niches and continents. 
• You will be part of a world-class team, made up of high-performing, motivated individuals.
• You will learn how brands succeed and grow revenue via Facebook, Instagram and Tiktok.
• 26 Days Paid Holiday (Extra holiday to have your birthday off)
• Ability to quickly progress into leadership roles in a fast-growing agency.
• Company pension scheme.
• Structured training and development.
• Lots of team building activities.
• Regular salary reviews and bonus incentives.
• Flexible working (Ability to work abroad for 30 days at a time)
• Hybrid working (We have a beautiful office in Oval, Central London)