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Senior Marketing & Community Executive at Bright Network

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  • London
  • fulltime
  • ₤33,000 - ₤36,500 a year
  • -
  • Join Bright Network as our Senior Marketing & Community Executive! 

    At Bright Network, we use technology & data to connect ambitious young people from all backgrounds with the brightest career opportunities. Our leading platform provides our 1 million+ members with the tools, advice and insights they need to access brilliant opportunities at global companies. We ensure the next generation finds the future they deserve and the 300+ businesses we partner with (including the likes of Amazon, Google & Goldman Sachs) identify the most powerful pipeline of tomorrow’s talent. 

    As our Senior Marketing & Community Executive, you’ll have a pivotal role in engaging and supporting our members and key partners. You’ll be an advocate for our members, fostering a strong sense of community, whilst maximising the overall member experience. You’ll also work closely with the rest of the Marketing Team to manage and support on key campaigns to grow and engage our membership base.  

    Responsibilities: 

    • Marketing Campaigns - Assist in the planning, execution, and development of key marketing campaigns to grow and engage our members including developing content and deploying email campaigns.  
    • Communications - Work with the whole business to understand key messages and initiatives so that you can communicate these clearly and efficiently to the membership via email and other channels. 
    • Partnership Management – Manage and optimise our education partners (University Careers Services, Societies, and Schools.) Be the key point of contact, manage all communications, run training webinars, and effectively build relationships so they continue as advocates for Bright Network.  
    • Community Management - Take responsibility for maintaining high levels of automation via support for our members. Oversee the day-to-day member support by our contract team, and manage any developments needed to improve our support.  
    • Member Insights – Become a member advocate whilst working with the wider business on research initiatives to uncover insights into member behaviour, satisfaction, and engagement. 
    • Member Engagement - Innovate new ways to engage with our community and elevate the member experience, working closely with product and content functions to deliver focus groups and community-building initiatives.  

    Does this sound like you? 

    • You have solid experience writing, building and sending email and wider marketing campaigns 
    • You have a passion for customer advocacy and a commitment to enhancing the member experience. 
    • You have excellent communication and presentation skills - confident building relationships with external stakeholders
    • You have fundamental design skills using Photoshop or Canva  
    • You enjoy working as part of a wider team and have strong stakeholder management skills, but are also a self-starter who takes initiative and drives projects through to completion 
    • You feel passionately about Bright Network’s mission and embody our values of growth mindset, will to win & trusted to deliver 

    If your experience looks a little different to that outlined, we’d still be keen to hear from you if this is a role that excites you and one that you think you could really excel in! 

    What's in it for you, as our future Senior Community & Marketing Executive? 

    • Join a high-growth business - with a recent £5m funding round, you’ll play a pivotal role in the next phase of Bright Network’s growth 
    • We’ve gone global – with a 10-year track record in the UK, we’re now in our second year of expansion in Germany 
    • A product that’s genuinely loved by its customers – a market-leading product with a Customer Satisfaction score of 8.4 out of 10 
    • A values-driven culture - with a Glassdoor score of 4.3, we regularly average 4.1 / 5 in our team engagement surveys 
    • Incredible progression & development opportunities – year on year approx. 25% of our team receive promotions – you can check the team out on LinkedIn if you don’t believe us! 
    • A high performing-team – we hold a high bar when hiring so that you’ll only work alongside fantastic colleagues, to help you achieve incredible things 
    • Market-leading benefits - unlimited holiday, flexible working, "work from anywhere" policy, £50 monthly wellbeing budget, enhanced pension contribution via Aviva, private healthcare via Bupa, enhanced parental leave, regular team socials & much, much more! 
    • You’ll be driving forward our mission - upskilling the next generation of future talent and connecting members with opportunities they otherwise simply wouldn’t have access to

    Key Details: 

    • Salary: £33,000 - £36,500
    • Start Date: ASAP
    • Location: London, Liverpool Street with hybrid working 
    • Line manager: Head of B2C Marketing

    Application & Interview Process: 

    • Initial screening call: 30-minute Zoom call with our Senior Talent Partner 
    • 1st round: 60-minute interview with our Head of B2C Marketing 
    • 2nd round: Presentation and values interview
    • Final round: In-person final interview with our Platform CEO and Founder, alongside an opportunity to meet the wider team

    Diversity, Equity, Inclusion & Belonging Commitment: 

    Equal opportunities for all is a core part of what we do at Bright Network. To this end, we welcome applications from candidates of all backgrounds and endeavour to run a fair and equal hiring process at all times. We assess and recruit candidates based on competency and potential, irrespective of their gender, ethnicity, sexual orientation or disability status.

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