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Senior Operational Excellence Manager (Sales Compensation) at Deel

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  • UK
  • fulltime

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Responsibilities

  • Drive iterative improvement of data value chain, software workflows, and processes supporting Sales Compensation, in collaboration with Data, Product, HR, and Sales Operations teams.

  • Own monthly sales commissions processes and consistently hit SLAs for quality and timeliness, delivering accurate quota credit data and commissions to Sales/Payroll.

  • Rapidly process audit/exception requests and create reporting to categorize inbound tickets, track status, and resolution. Identify patterns to solve root cause issues in software, workflows, or data.

  • Identify highly impactful problems or moments of friction and improve customer experience by implementing changes successfully.

  • Put yourself into the shoes of our Sales reps, deep dive into specific user flows and common challenges to understand priorities.

  • Write and update Standard Operating Procedure documents for Sales team and Compensation team to ensure process adherence.

  • Enable the Sales organization on commissions-related processes and address gaps in understanding and behavior that are adversely impacting commissions.

Requirements:

  • 5+ years work experience successfully driving operational transformation in a hyper-growth environment or consultancy.

  • Prior experience in Sales Compensation or Sales Operations is a plus, but not required.

  • Experience program-managing transformation and reducing complexity in workflows.

  • Exceptional ability to grasp problems quickly and design pragmatic solutions.

  • Extreme attention to detail while being able to drive impact quickly and successfully.

  • Exceptional ability to work cross-functionally to deliver holistic solutions.

  • Excellent communication skills with the ability to influence rapid business outcomes.

  • High energy level and drive, practice first principles thinking.

  • Strong analytical skills turning data into insights.

  • Willingness to roll up your sleeves, being hands-on and pragmatic is what makes you and your team successful.

  • Growth mindset and insatiable curiosity.

  • Experience working on a global team and managing global stakeholders.

  • Nimble, adaptable, resilient, resourceful and gritty. Good sense of humor is a plus!

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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