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Retail & Shop Manager at Batch LDN

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  • London
  • fulltime
  • ₤32,500 - ₤40,000 a year
  • -
  • Who We Are: 


    We are Batch LDN. A made-to-order clothing brand rewriting the way we consume fashion. Our collections are exclusively manufactured using our ‘Batch Model’. An exclusively handmade-to-order method - producing only what’s necessary.

    It’s a simple premise, if you only make exactly what you need, you cut out all of the waste and overproduction. A slower, more conscious method of manufacture.


    As we don’t have to account for the normal fashion mark-up - it allows us to sell high end luxury pieces, at prices you can actually justify.


    Our garments are designed with versatility at the core, being as easy to dress up as they are to dress down. Solving the “what to wear when you want to look good conundrum”. 


    Think of Batch as the backbone of your wardrobe. The forever favourites. Luxurious, versatile pieces that are fitting for all the big occasions in life.


    Our Unique Proposition: 

     

    Batch is on the look for a Retail Manager to work in tandem with the co-founders. We’re hunting for the right person to recruit into our inner circle, who will add value from day one, but also be part of our long term vision to become the go-to made-to-order brand in the world. 


    The exact specifics around remuneration will depend on the candidate's level of experience and suitability for the role and our team. Industry experience will be a strong consideration, but not the deciding factor. We are hiring based on potential, ambition and cultural fit.


    We’re currently operating from a short term let in Spitalfields Market, but are soon to be moving to a flagship store in Covent Garden where your input on design and layout is encouraged. We’re calling it The Batch Members Club and it will be the heart of the business with a cafe, bar, live dj vinyl set up, bespoke private fitting rooms, etc. 


    We run a busy shop, collaborate with a lot of brands, have jam packed events schedules and have a thriving community of customers and influencers that regularly visit. The store is our foundation to build Batch as a brand - you will be at the core of the action.


    There is lots of room for growth in this role and we’re looking for a candidate that also has high growth potential to develop into Head of Retail, and be at the forefront of supporting the founders in building out and strategising our ambitious retail expansion strategy.

    We’re energetic, flexible, highly ambitious and super excited to hear from you. As we’re a small team growing quite quickly, the job will be very hands on, fast paced, varied and intense. We’re lookng for people that thrive in this environment. Note: Applications through instant apply won’t be considered.



    The Job’s Responsibilities:

    Shop Manager

    1. Responsible for the commercial success of the store’s operations. You’ll get to know your customers and understand what works and what doesn’t.
    2. You’ll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You’ll familiarise yourself with the brand story and deliver consistently on brand guidelines.
    3. Management of partner brands in the shop, stock keeping, monthly sales reports, outreaching new partners, and building a strong rapport with the existing.
    4. You’ll oversee reporting and liaise with the team if you foresee any issues or opportunities.
    5. You’ll immerse yourself in the local community, ensuring our space becomes much more than just a shop.
    6. You’ll maximise sales and drive profitability through strong commercial management, alongside controlling costs with the support of our CFO and the founders..
    7. You’ll be responsible for the upkeep of our physical space, ensuring it is clean, secure and safe; allocating tasks where necessary across the team and booking cleans. 
    8. Ensuring that suits borrowed are kept track of and that the product is kept to a high standard and remains well steamed and presentable.
    9. Organising and running in store events alongside the Co-Founders. This will range from breakfast networking events to tattoo flash days to Sofar Sounds.
    10. Management of additional staff as and when needed.
    11. This is a highly flexible role with the ability to spread hours across a 4 or 5 day working week, however with lots of weekend work. You’d be expected to be in the shop for 6/8 weekend days per month. But always with two consecutive days off. I.e. you have weekends, just not on a normal schedule.


    Who we're looking for:

    1. 2+ years experience in retail management (preferable, not required).
    2. A highly ambitious, hard working self-starter that is motivated by an opportunity to be part of a fast growth business with exciting potential.
    3. A positive persona, with strong sales skills.
    4. You’d describe yourself as “the host”; this role is very much about community building and requires strong social skills.
    5. You’re not afraid of grafting. You’ll need to be ready to step into a start-up environment and capable of soaking up fast paced days that don’t always go to plan.
    6. You’re ambitious and always seeking opportunity.
    7. A keen interest in fashion and a strong eye for detail.

     

    What it’s like to work at Batch:

    1. Competitive salary, with performance incentives including equity.
    2. We’ll make sure you get two consecutive days off each week, and one weekend per month, so long as cover is in place. 
    3. You’ll be part of a small team in the early days of our retail journey, so you’ll really have the ability to make your mark, and grow within the company.
    4. You’ll receive regular Batch products on us as well as a styling allowance.
    5. You’ll get 25 days holiday per year.
    6. You’ll get free coffee, snacks and drinks from our bar.
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