At Florence, we're on a mission to revolutionise health and social care staffing with innovative technology

Launched in 2017, we work with 90,000+ nurses, carers and support workers, 100,000 e-learners, and more than 2000 care providers across the UK. Nurses and carers have worked almost 1 million hours and earned more than £20 million by booking shifts through Florence.

We are a growing team, founded and led by a former doctor-turned-entrepreneur. With offices in London, Glasgow, Birmingham, Paris and Toronto, this is a really exciting time to join Florence and be part of a health tech company with a purpose.

As a Business Development Manager covering the South West of England, you'll play a key role in driving the growth of Florence in the region. You'll be responsible for building relationships with social care providers, such as care homes, supported living services, and mental health organisations. Your goal will be to understand their staffing challenges and introduce them to Florence's technology, which can help them solve those challenges.

We're looking for someone who is not only exceptional at sales but also friendly and empathetic, and is passionate about using technology to make life easier, ensuring that our customers feel supported and understood throughout the entire process.

Role Overview

We’re on the lookout for enthusiastic and ambitious Business Development Managers to support Florence's growth as we expand across Scotland.

This role will be field based with you spending time on the road visiting prospective Florence customers. Your customers will be social care providers including managers of care homes, supported living services and mental health organisations. You will be generating meetings via outbound efforts (phone and email) and then hitting the road to bring on new customers. You will be working with customers to identify how Florence's technology can solve their temp staffing challenges and then help onboard them to the platform.

To be successful in this role you should:

• have incredible communication skills and be able to cultivate strong relations with customers and colleagues
• have a strong work ethic, be self motivated and have a burning desire to win
• be forward thinking and inquisitive with a desire to be constantly innovating

Requirements

• Proven work experience as a BD, Sales Account Executive or similar role
• An understanding of the social care industry through either personal or professional experience
• Passionate about using technology as a tool

• Personable with an ability to form trusting relationships with customers and colleagues
• Track record of achieving sales quotas
• Experience with CRM software
• Understanding of sales performance metrics
• Clear and concise communicator

Responsibilities

• Build relationships with prospective customers through outbound prospecting techniques
• Qualify and close inbound leads from marketing campaigns
• Build a strong pipeline of opportunities across single site and small social care providers
• Conduct in person meetings with prospective and existing customers
• Understand your potential customers' challenges and pain points and build a solution with them that solves these challenges
• Demo the Florence platform and help train new customers to use it
• Close new deals and generate revenue
• Maintain strong CRM hygiene and use the insights it delivers you to improve

• Attend industry events and conferences where you will represent Florence

• Provide prompt responses to all customers and foster a culture of trust
• Develop strong, cross-functional relationships at Florence especially with the marketing, operations and technology teams
• Continuously learn and self-improve becoming the best at your craft

Benefits

• Competitive salary
• 25 days annual leave with option to purchase additional days
• Private healthcare insurance
• Enhanced maternity and paternity leave
• Cycle to Work Scheme
• Railcard scheme for under 30's
• Flexible personal benefits
• Wellness support
• Innovative, fun, friendly work environment

EQUAL OPPORTUNITIES

We promote an environment for our staff and app users that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances, in a spirit of inclusivity and belonging.

We are proud to be an equal opportunities employer, and believe we find our strength in our diversity. If you require any accommodation to assist you in the interview process, please submit this with your enquiry.

We offer a flexible, empathetic and highly collaborative working environment. If you are motivated by the prospect of a career with a forward-thinking tech company committed to inclusion, we’d love to hear from you.