Executive Assistant - 6-9 month contract at Zilch

London
fulltime

Who we are:

Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right?

We’ve already done big things since launching in the UK in 2020. In our first 24 months, we gained a huge 3 million customers. And just 14 months into our journey, we earned double-unicorn status – the fastest company in Europe to do so *bragging-not-bragging*

There are some exciting projects coming up and we’ve got big growth plans. Want to join us?

The role:

We are seeking a highly organised and proactive Executive Assistant to support the CEO and Non-Exec Director, alongside the wider executive team and assist the Office Manager with office duties and event organising. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and demonstrate the ability to handle multiple tasks efficiently.

Day-to-day responsibilities:

Executive Support:

• You will be acting as an ambassador and gatekeeper, displaying impeccable levels of discretion, trust and confidentiality.

• Providing comprehensive administrative support and diary management to CEO and Non-Exec Director with ad-hoc support to the rest of the executive team.

• Anticipating the needs of management and proactively addressing them to enhance productivity and effectiveness.

• Extensive planning, organising and arranging travel, incl. building complex itineraries.

• Scheduling meetings and communication with investors, internal executives, external clients.

• Coordination and management of internal and external executive meetings; preparing meeting room with refreshments, catering, dial-ins and video conference set-up.

• Communicate with several parties and utilise judgment in the allocation of meeting logistics.

• Providing a highly professional ‘meet & greet’ service for all visitors.

• Accurate and timely production and submission of expense reports, management of company- issued credit card billing ensuring all expenses are allocated properly.

• Providing a highly professional 'meet & greet' service.

• Be accessible outside of normal business hours in the event of an emergency.

Office Management Support:

• Support the Office Manager to ensure the smooth running of the office, maintaining a tidy and efficient office space that is professional and enjoyable for employees and external guests.

• Serve as a secondary point of contact for office-related inquiries and provide excellent customer service to internal stakeholders.

• Provide cover to assist the Office Manager with daily office operations including managing office supplies, office snacks & drinks and facilities.

Event Organising:

• Planning and executing company events, including but not limited to external events, celebrations, and team activities.

• Coordinate internal major event logistics, such as venue selection, catering and liaise with IT department for audio-visual setup requirements.

• Working with internal stakeholders to assist with creating event agendas, invitations, and promotional materials.

• Manage RSVPs and communicate event details to attendees.

• Provide on-site support during events to ensure smooth execution and address any issues that may

arise.

What we're looking for...

• Extensive administrative experience supporting C-level executives.

• Strong organisational and problem-solving skills, with demonstrated ability to manage the executives and other team members’ and own time effectively and work to deadlines and prioritise tasks.

• Proven ability to set a standard of performance excellence for self, assumes responsibility and accountability for assignments or tasks, goes beyond what is expected.

• Superb tolerance for high-stress/high-pressure situations; maintains composure when faced with difficult/demanding situations and/or personalities and shifts in priorities and/or tasks.

• Able to communicate effectively with internal and external stakeholders, maintaining absolute discretion and confidentiality.

• Excellent oral and written communication skills, excellent grasp of grammar; actively listens; clearly and effectively conveys information; uses professional telephone skills.

• Exceptional sense of urgency and attention to detail.

• High degree of collaboration with all levels in the organisation.

• Excellent interpersonal and communication skills.

• Strong relationship and people management skills, with the ability to influence others and maintain discretion at all times when dealing with confidential matters.

• Strong work ethic and positive, attitude.

• Energetic, ‘can do’ and proactive approach with ability to use own initiative.

• Willingness to learn and develop the role to assist the team with broader administrative tasks.

Benefits.

Compensation & Savings

• Pension scheme - 5% employee contribution and 3% employer contribution

• Death in Service scheme - 3x your annual basic salary to nominated beneficiaries

• Income Protection - up to 75% of annual basic salary to cover long term injury or illness

Health & Wellbeing

• Private Medical Insurance including;

• GP consultations (video, telephone or face-to-face)

• Prescribed medication