We’re looking for an experienced product designer to help us build VouchSafe: an identity verification tool that works for the 1 in 5 who struggle to pass traditional ID checks and end up locked out of vital services.

You’ll be joining a team with plenty of user-centred design experience (our founders are former UX designers and researchers), but you will be our first dedicated designer.

You’ll be responsible for levelling up our user experience: adding systematisation, visual polish and flexibility to our interfaces as we get ready for launch.

Responsibilities

• Make low, medium and high fidelity prototypes based on our product roadmap
• Work with our full-time researcher to supervise, plan and analyse rounds of user interviews and usability testing
• Work with our two software engineers to design around technical constraints and opportunities
• Explore, present and advocate for design solutions to problems and opportunities we uncover
• Own and improve our design system

Things you’ll need

• Something like 5 years of experience in a design-related discipline
• Experience with Figma or similar tools
• Strong visual,  UI design or illustration skills; this is the skill gap we’re most eager to fill
• Comfortable finding the “quick do”; making design decisions with incomplete knowledge

Nice to have

• Experience working on early-stage B2B2C products like ours
• Relevant tech-for-good sector experience from fintech, govtech or similar
• Basic coding skills to help turn prototypes into front-end code

What working with us is like

• a 4 day working week—no catch!
• flexible working with core hours of 10am-4pm
• flexible holiday policy—take what you need
• hybrid working—half the week remote
• share options
• work MacBook

How to apply

Apply by midday on 15 May 2024 with a portfolio of work, but we’ll interview as we go and may close applications early, so don’t wait!.

We have a one-stage interview process where we’ll ask you to present a low-fidelity solution to a short design task.

If you’d like any reasonable adjustments to the application process, let us know by email.

P.S. If you're thinking of using ChatGPT (or similar) to write your cover letter, please don’t. Instead, send us the prompt you would have used—it’s way more interesting to read than an AI-generated application.