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Director of Digital Marketing at Dext

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  • London
  • fulltime
  • -
  • Who we are, what we do & why we do it:

    We are Dext - the world's leading provider of accounting automation and spend management software. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless.

    We are now seeking a Director of Digital Marketing who will report directly to our Chief Marketing Officer. This is a global role based in our corporate HQ. The Director of Digital Marketing will be charged with taking responsibility for optimising all digital channels, both owned and paid, in order to capture and create demand that drives revenue growth.

    They will act as part of the senior leadership team within our Marketing org, with the remit to build effective working relationships across the business, partnering, influencing and supporting key decisions geared towards driving revenue expansions across both our Partner and Direct channels

    The Role - what you'll do as our Director of Digital Marketing

    • Design and lead the implementation of a digital marketing strategy that drives growth by using paid and owned digital channels to grow new user acquisition and activation in a scalable and efficient way.
    • Partner closely with cross functional teams including Growth, Product, Brand & Content and Campaigns to define and execute digital programs that drive the self-service customer journey.
    • Drive the performance of dext.com through effective SEO and conversion rate optimisation strategy to increase the number of quality free trialists that convert to paying customers.
    • Own a sizeable paid media budget and be accountable for ensuring ROI and impact across paid channels.
    • Report on key results to the executive team on a recurring basis demonstrating the impact of digital strategies on key business performance indicators and highlighting optimization strategies.
    • Lead rapid experimentation of new channels, and approaches.
    • Lead a team of performance marketers to drive marketing strategy, campaign ideation, execution, and analysis, continually raising the bar on technical and analytical skills
    • Be an industry thought leader and work closely with Marketing operations to ensure that we are leveraging the latest technologies to drive acquisition in a scalable way.

    About you - what we are looking for:

    Below are our idealrequirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies.

    • +10 years relevant work experience from a B2B self-serve tech company.
    • Proven previous experience in driving significant growth through digital channels.
    • Strong marketing instincts and proven track record of shaping and executing on user growth strategies.
    • Deep analytics background and a high degree of proficiency with rigorous data tools
    • Ability to synthesise, analyse and interpret data (including KPI reports) and transfer into actionable steps
    • Manage direct teams as well as cross-functional teams, with a proven track record of performance optimization
    • Strong leadership presence; serves as a senior leader within a company, influential with a diverse group of stakeholders and can create buy-in
    • Deep understanding of Marketing Technology and media platforms
    • Highly collaborative approach used to working in matrix environments and partnering with others to get things done and achieve impact.

    What you will be part of - our values, culture and behaviours:

    We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

    Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

    Be Exceptional - We set high standards and aim to be exceptional at what we do.

    Be Together - We are one team. There is no such thing as individual success without team success.

    Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are:

    Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

    What we will give you - the perks:

    • Competitive salary;
    • Flexible working;
    • 25 days off plus bank holidays volunteering days, summer hours and a day off the week of your birthday;
    • Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!);
    • Cycle to work scheme;
    • Access to LinkedIn Learning;
    • Payroll giving;
    • Income protection;
    • Mental health support through Help@Hand.

    See who you would be reporting to linkedin.com/in/emily-westgate-a5a096a

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