Are you an experienced IT Field Operations Manager with a passion for delivering exceptional client service? Do you have excellent communication skills and a high level of confidence in your technical knowledge? If you are a proactive and experienced IT support professional ready to take on a senior role with a focus on client engagement and technical excellence, we want to hear from you!

What’s in it for you -

• Salary: £45,000 - £60,000 per year depending on experience
• 40 days paid holiday annually
• Partnership scheme where you will receive a share in the profit of the business
• Business card for business travel

What We’re Looking For:

• Excellent Communication Skills: Ability to clearly and effectively communicate technical information to clients.
• Technical Confidence: Strong background in IT support with a proven track record of solving challenging technical issues.
• Enthusiastic Personality: A positive and energetic approach to work and client interactions.
• Client-Facing Experience: Comfortable and adept at engaging with senior or difficult personalities, ensuring client satisfaction and fostering long-term relationships.
• Project Management: Skilled in managing on-site projects, coordinating resources, and ensuring seamless execution.

Duties will include but are not limited to -

• Provide hands-on technical support and maintenance for our clients’ IT systems on-site on a regular basis.
• Engage directly with senior and high-profile clients, addressing complex issues with professionalism and ease.
• Deliver on-site project management, ensuring projects are completed on time and to the highest standard.
• Identify opportunities to upsell technical solutions that meet clients’ evolving needs.