IT Field Operations Manager at DevFinders
go back to Data and Product Jobs jobs- Richmond
- fulltime
- £45,000 - £60,000 a year
![-](https://laravel-logos-live.s3.eu-west-1.amazonaws.com/26990/DevFinders.png?X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAZJZOWMY3QRIPKLNR%2F20240908%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Date=20240908T013600Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Signature=d2de9d921873d444a3118c722005dcabe9e3e61c681905d4a79ec72bc5c6a552)
Are you an experienced IT Field Operations Manager with a passion for delivering exceptional client service? Do you have excellent communication skills and a high level of confidence in your technical knowledge? If you are a proactive and experienced IT support professional ready to take on a senior role with a focus on client engagement and technical excellence, we want to hear from you!
What’s in it for you -
- Salary: £45,000 - £60,000 per year depending on experience
- 40 days paid holiday annually
- Partnership scheme where you will receive a share in the profit of the business
- Business card for business travel
What We’re Looking For:
- Excellent Communication Skills: Ability to clearly and effectively communicate technical information to clients.
- Technical Confidence: Strong background in IT support with a proven track record of solving challenging technical issues.
- Enthusiastic Personality: A positive and energetic approach to work and client interactions.
- Client-Facing Experience: Comfortable and adept at engaging with senior or difficult personalities, ensuring client satisfaction and fostering long-term relationships.
- Project Management: Skilled in managing on-site projects, coordinating resources, and ensuring seamless execution.
Duties will include but are not limited to -
- Provide hands-on technical support and maintenance for our clients’ IT systems on-site on a regular basis.
- Engage directly with senior and high-profile clients, addressing complex issues with professionalism and ease.
- Deliver on-site project management, ensuring projects are completed on time and to the highest standard.
- Identify opportunities to upsell technical solutions that meet clients’ evolving needs.